Key definitions
This section provides concise definitions of terms used in the policy to aid readability and clarity about what we mean by specific expressions.
- Personal data means any information relating to an identified or identifiable natural person, including name, contact details, company affiliation and other identifiers provided during registration or communication with axvidioova.
- Processing means any operation performed on personal data, such as collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure or erasure.
- User refers to an individual who visits the axvidioova.click website, registers for a service, participates in a training program, or otherwise interacts with our services.
- Service means the executive training, board coaching, workshops, webinars and related materials and communications provided by axvidioova to organisations and individuals.
- Cookies are small text files placed on a user's device by a web server when the user accesses a site. They help the site recognize returning devices and support functionality and analytics.
Data we collect
We collect data necessary to provide services, manage relationships and comply with legal obligations. Collection happens directly from users, automatically when they use our website, and from certain third-party sources.
Information you provide
When you register, contact us or participate in programs, you may provide the following categories of personal information:
- Identifying information such as full name and preferred title
- Contact details including email address, postal address and telephone number
- Professional information such as employer, role, board positions and corporate affiliation
- Payment and billing information when purchasing services (collected via secure payment processors)
- Program-related information such as development needs, assessments, feedback and training preferences
- Communications and correspondence platform with axvidioova, including application forms and consent records
Information collected automatically
When you access our website or digital materials, we automatically collect certain technical and usage data to enable and improve our services.
- Device and browser information (device type, operating system, browser version)
- IP address and approximate location derived from IP
- Usage data such as pages viewed, session duration and navigation paths
- Analytics and performance data collected via cookies and similar technologies
- Error reports and diagnostic data to support maintenance and security
- Referral and marketing source data when provided by the browser or referring service
Information from third parties
We may receive data about you from approved third-party sources to facilitate service delivery or to validate information you provide to us.
- Professional networking services when you share profile links for registration or verification
- Payment processors and business service providers to complete transactions and prevent fraud
- Analytics and marketing providers under contract to support website functionality and aggregated reporting
Purposes of processing personal data
We process personal data for specific, limited purposes necessary to operate our services and manage our relationship with program participants and clients.
- To register and manage participant accounts and bookings for training or coaching services
- To communicate about services, schedules, updates and program materials
- To administer payments, billing and related business record-keeping
- To deliver training content, assessments and coaching sessions tailored to organisational needs
- To monitor and improve service quality using aggregated feedback and analytics
- To comply with legal obligations, respond to lawful requests and manage disputes
- To maintain security, detect and prevent fraud or misuse of services
- To provide marketing communications where consent has been obtained; recipients may opt out at any time
Legal bases for processing
Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following bases depending on the activity and jurisdiction.
- Contractual necessity: processing required to perform services and administer agreements with clients or participants
- Consent: where you have provided explicit consent for specific processing such as marketing communications
- Legal obligation: processing necessary to comply with laws, tax and regulatory requirements
- Legitimate interests: processing for purposes such as security, fraud prevention and service improvement where such interests do not override your rights
Rights under applicable data protection laws
Depending on your jurisdiction, you may have certain rights in relation to your personal data. We outline common rights and how to exercise them.
- Right of access: request details of personal data we hold about you
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of personal data where applicable and permitted by law
- Right to restriction or objection: request limits on processing or object to processing based on grounds related to your situation
- Right to data portability: request transfer of certain personal data to another controller in a structured, commonly used format
- Right to withdraw consent where processing is based on consent; withdrawal does not affect prior lawful processing
Cookies and similar technologies
We use cookies and similar technologies to enable core website functions, measure performance and deliver certain features. Cookies are used in compliance with applicable law.
Common types include session cookies (deleted at session end), persistent cookies (remain for a set period), first-party cookies set by this site, and third-party cookies set by external providers.
We categorise cookies as necessary (site functionality), performance (analytics), functional (preferences) and targeting (marketing). Necessary cookies are required for the site to function.
You can manage cookie preferences via your browser settings or by using any cookie preference controls presented on the site. Disabling certain cookies may affect site functionality and some services.
Full cookie policy
Data sharing and disclosure
We limit sharing of personal data to parties necessary to deliver services or to meet legal obligations. Shared data is governed by contracts and confidentiality requirements.
- Service providers and processors engaged to support delivery (e.g., cloud hosting, analytics, scheduling platforms)
- Payment processors and accounting service providers for billing and business reconciliation
- Professional advisors and legal representatives where necessary for compliance or dispute resolution
- Third parties in response to lawful requests from courts, regulators or law enforcement
- Potential buyers or advisors in connection with business transfers, subject to confidentiality safeguards
- Aggregated or anonymized data that does not identify individuals may be shared for research or reporting
International transfers of personal data
Personal data may be transferred to countries outside Thailand when necessary for service delivery or when engaging third-party providers. Transfers are managed in accordance with applicable law and with appropriate safeguards.
Safeguards can include contractual data protection clauses, use of providers with recognized security certifications, data minimization and limiting access to authorised personnel only.
Data retention
We retain personal data for the period necessary to fulfill the purposes described and to comply with legal obligations. Retention periods vary by data type and purpose.
Account and registration information is retained while your account is active and for a period thereafter to meet administrative and regulatory requirements.
Communications and correspondence are kept for a limited period to support service records and dispute resolution, typically for up to three years unless a longer period is required by law.
System logs and technical records are retained for operational and security purposes, generally for a defined term such as 12 months, subject to legal obligations.
When retention periods expire or upon valid deletion requests, we will remove personal data from active systems and take reasonable steps to delete copies from backups within a defined timeframe.
Security measures
We apply technical and organisational measures to protect personal data against unauthorized access, disclosure, alteration or destruction. Measures are proportionate to the sensitivity of the data and the risk level.
- Encrypted transmission of data using secure protocols (TLS) for website and communications
- Access controls, role-based permissions, periodic security reviews and staff training on data handling practices
- Regular review of access logs and periodic audits of administrative accounts to detect and remediate unauthorized access or unusual activity.
Your Data Rights
As a visitor or client of axvidioova, you have rights concerning your personal data. These rights include access, correction, deletion, restriction of processing, objection to certain processing activities, and the right to request a machine-readable copy of data you provided. Requests are processed in line with applicable local law and our internal procedures.
- Right to access: request a copy of personal data we hold about you and information on how it is processed.
- Right to rectification: request correction of inaccurate or incomplete personal data.
- Right to erasure: request deletion of personal data where processing is no longer necessary or lawful grounds do not apply.
- Right to restriction: request temporary limitation of processing while a dispute about accuracy or lawfulness is resolved.
- Right to data portability: request a machine-readable copy of data you provided for certain processing activities.
- Right to object: object to processing based on legitimate interests or direct marketing processing where applicable.
- Right to withdraw consent: when processing is based on consent, you can withdraw consent at any time without affecting processing conducted before withdrawal.
- Right to lodge a complaint with a relevant supervisory authority if you believe your data protection rights are not being respected.
How to Submit a Rights Request
To exercise any of the rights above, submit a request by contacting our privacy coordinator. Provide sufficient information to identify yourself and describe the specific request. We may request additional information to verify your identity before fulfilling the request.
[email protected]
We aim to acknowledge requests within 7 business days and to complete routine requests within 30 calendar days. Complex requests or requests requiring verification may take longer; we will inform you if an extension is needed.
Marketing Communications
axvidioova may send informational updates about events, programs, or services related to director training and business coaching. Marketing communications are sent only where lawful basis exists, such as prior consent or legitimate interest. You can manage your preferences or opt out at any time.
To stop receiving marketing messages, use the unsubscribe link in any marketing email or contact our team with a request to opt out. We will process unsubscribe requests promptly and update your preferences.
Children's Privacy
Our services are designed for adult professionals and organisations. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected data from a minor, we will take steps to delete the data in accordance with applicable law.
Links to Third-Party Sites
axvidioova.click may contain links to external websites operated by partners or service providers. We are not responsible for the privacy practices of third-party sites. Review the privacy policy of each external site before providing personal information.
Changes to This Privacy Notice
This privacy notice may be updated to reflect changes in our practices or legal requirements. We will post the updated version on axvidioova.click with a revised effective date. Significant changes that affect your rights or the way we use personal data will be communicated through appropriate channels.